Privacy Policy

This Privacy Policy explains how Seenly ("Seenly", "we", "us", or "our") collects, uses, stores, and protects information when you use our mobile application, websites, customer support, and related services (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

We may collect information that you enter or submit through the Service, including:

Phone numbers or account identifiers that you manually add for app features.
Display names, notes, or labels you choose to associate with added accounts.
Email address and message content when you contact support or submit feedback.
Purchase, subscription, or order verification information that you submit for support.

Seenly does not require access to your device address book or contacts list. All account identifiers are added manually by you.

1.2 Account, Device, and App Information

We may collect technical information needed to operate, secure, and improve the Service, including:

Device identifiers, app instance identifiers, operating system, app version, language, region, and device model.
IP address, approximate location inferred from network information, timestamps, and diagnostic logs.
Push notification tokens, when notifications are enabled.
App activity, feature usage, crash data, and analytics events.

1.3 Subscription and Payment Information

Purchases and subscriptions are processed by the applicable app store or payment provider, such as Apple App Store or Google Play. We do not receive your full payment card number. We may receive limited purchase-related information, such as product identifier, transaction status, subscription status, receipt data, order identifier, purchase time, renewal status, and country or region, as needed to provide paid features and customer support.

1.4 Information from Third-Party Services

We may use third-party services for analytics, crash reporting, push notifications, cloud infrastructure, payment verification, and service operations. These services may process technical and usage information on our behalf according to their own terms and privacy practices.

2. How We Use Information

We use information for the following purposes:

To provide, maintain, and improve the Service.
To enable features related to manually added accounts, public status updates, records, reminders, and related app functionality.
To process subscriptions, verify purchases, restore entitlements, and prevent fraud.
To send service notifications, reminders, alerts, and administrative messages.
To respond to feedback, support requests, and order verification requests.
To analyze app performance, diagnose bugs, improve reliability, and develop new features.
To protect the Service, users, and our systems from misuse, abuse, unauthorized access, or security incidents.
To comply with legal obligations and enforce our Terms of Use.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

Your consent, such as when you enable push notifications.
Performance of a contract, such as providing the Service and subscription features.
Our legitimate interests, such as improving reliability, preventing fraud, and securing the Service.
Compliance with legal obligations.

4. Permissions

The Service may request only permissions that are needed for specific features. For example, push notification permission may be requested so we can send alerts. You can manage app permissions in your device settings.

The Service does not require device contact or address book permission. If a future version introduces a feature requiring additional permission, we will explain the purpose before requesting it.

5. Sharing of Information

We do not sell your personal information. We may share information only in the following situations:

With service providers that help us operate the Service, such as hosting, analytics, crash reporting, push notification, payment verification, and customer support providers.
With app stores and payment processors to process purchases, subscriptions, refunds, and entitlement verification.
When required by law, legal process, regulation, or enforceable governmental request.
To protect rights, safety, security, and integrity of the Service, our users, or others.
In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.
With your consent or at your direction.

6. Data Retention

We retain information for as long as reasonably necessary to provide the Service, maintain your account or subscription, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and support legitimate business purposes.

You may delete manually added accounts or request deletion of certain information by contacting us. Some records may be retained where required for legal, security, fraud prevention, accounting, or dispute resolution purposes.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed and stored in countries or regions other than where you live. These locations may have data protection laws that differ from those in your jurisdiction. Where required, we use appropriate safeguards for international transfers.

9. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, update, or delete certain personal information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Request a copy of certain personal information.
Lodge a complaint with a data protection authority.

You can also manage notifications and permissions through your device settings, and manage subscriptions through Apple App Store or Google Play.

10. Children's Privacy

The Service is not intended for children under the age required by applicable law to consent to data processing. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.

11. Third-Party Links and Services

The Service may contain links to third-party websites, app stores, or services. We are not responsible for the privacy practices, content, or policies of third parties. Please review their policies before providing information to them.

12. Supplementary Notice Related to Third-Party Public Status Information

Seenly is not affiliated, endorsed, or connected with WhatsApp or Meta Platforms, Inc.

The Service may help users organize and receive updates about public status information from accounts they manually add. The Service cannot access information that is hidden by the account holder's privacy settings, and it cannot access private messages, media, call logs, contacts, or other private content.

Users are responsible for ensuring they have a lawful and appropriate reason to add an account and receive related updates. Misuse of the Service to harass, intimidate, or violate another person's rights is prohibited.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as by updating the effective date, posting a notice in the app, or providing another appropriate notice. Your continued use of the Service after an update means you accept the revised Privacy Policy.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: support@iphotondigital.com