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iMoveGPS Support

iMoveGPS Support

Thank you for using iMoveGPS. iMoveGPS helps you choose map locations, plan routes, manage photo GPS metadata, and use location-related tools.

Frequently Asked Questions

How do I choose a location on the map?

Open the app, search for a place, or tap directly on the map to choose a target location. After selecting a location, you can view its latitude and longitude and continue using the available tools in the app.

How do I edit GPS information in a photo?

Open the Photo GPS feature and choose the photo you want to edit. You can view the current location metadata and update the photo’s GPS information as needed.

What should I do if a subscription purchase fails?

If your subscription purchase fails, please try the following steps:

  1. Make sure your Apple ID can make App Store purchases.
  2. Check that your network connection is working.
  3. Close and reopen the app.
  4. Confirm that your App Store payment method is valid.
  5. Try again later if the issue continues.

I purchased a subscription, but Pro features are not unlocked. What should I do?

Please try restoring purchases inside the app. If the issue is still not resolved, contact us with your order information or a screenshot of the issue so we can investigate.

How do I cancel my subscription?

Subscriptions are managed by Apple App Store. To cancel:

  1. Open Settings on your iPhone or iPad.
  2. Tap your Apple ID.
  3. Open Subscriptions.
  4. Select iMoveGPS.
  5. Tap Cancel Subscription.

Privacy and Data

iMoveGPS may process necessary data to provide app features, subscriptions, troubleshooting, and product improvements. This may include map locations, photo metadata, purchase status, device information, and diagnostic data.

We take privacy seriously and only use data within the scope needed to provide and improve the app.

Contact Us

If you need help, please contact us:

  • Email: support@iphotondigital.com

When contacting support, please include:

  • Device model
  • iOS version
  • App version
  • Description of the issue
  • Screenshots or error messages, if available

We will respond as soon as possible.